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Terptree
interpreting services for local people |
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Welcome to terptree!
terptree was established in September 2006 to provide local interpreting services to local people.
Although terptree is primarily focused on providing interpreting services, we are a business with a flexible approach and are on hand to offer practical solutions to your communication needs.
Our frontline staff are experts, therefore only we can provide tailor-made services to match the requirements of both Deaf and hearing clients.
Each and every task that terptree undertakes is treated with care and attention, whether it is an interpreter booking or a training session.
We will go the extra mile to ensure that you receive a higher standard of service than you expect, making terptree your number one choice!
Achievement of Agency Standards - 07 January 2008
The Agency Standards Group (ASG) was established in 2003 after the Independent Registration Panel (IRP) stopped regulating agencies.
The group is made up of representatives from interpreting agencies, deaf clients and professional bodies such as ASLI. The aim in the group was to create ‘Agency Good Practice Guidelines’ and a list of UK wide agencies. www.freewebs.com/agencysteeringgroup/
terptree have been approved under the Agency Standards for the following reasons:
Contract for Services for interpreters
Copies of interpreters CRB checks
Relevant policies such as Health and Safety including co-working, Lone working, Data Protection, Equal Opportunities and Diversity, Complaints Procedure and others
terptree online is fully accessible in British Sign Language (BSL) as well as English
terptree has Public Liability and Employers Liability Insurance
Clients can leave feedback for every booking online
Victoria Gibson, Director of terptree said “As a full member of ASLI myself, I felt it was vital for terptree to achieve the Agency Standards to show our commitment to the profession of BSL/English Interpreting and in providing good quality services”.
terptree will continue to monitor its policies and procedures to ensure that the best possible services are being provided.
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