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Sales Training Consultancy
Sales and Sensibility Coaching Limited |
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Step 3
Deliver an introduction that grabs attention & learn how to effectively build rapport with your customers
In the first 10 seconds customers will decide whether they want to take your call or make an appointment with you, what do they decide this upon …your introduction. A successful introduction includes 5 key components …
Who you are
Where you are calling from
Why you are calling
An opening benefit statement
What’s it in for the customer to listen to you
Rapport at the early stage of a call or visit is essential. Top performers can successfully build rapport and change their communication or preferred style to match their clients which immediately helps build rapport.
Show me how Sales & Sensibility can create a bespoke Top Performer Formula for my organisation at £99 per delegate...
CLICK HERE... The Top Performer Formula
If you would like to know more about our sales training courses then please complete our sales training course enquiry form or phone Fiona Challis on
0118 976 7658
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