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Recognition Express
The Manor House
34 London Road
Newbury
Berkshire
RG14 1JX
Tel: 0845 006 9455
Fax: 01635 529047
Email
View map
The Manor House
34 London Road
Newbury
Berkshire
RG14 1JX
Tel: 0845 006 9455
Fax: 01635 529047
View map
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Top Tips for Recognising Staff
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Recognition Express Newbury’s Top Tips for Recognising Staff
According to Tony Quinn, managing director of Recognition Express Newbury, if businesses want to keep staff motivated, loyal and engaged it is vital to realise the importance of recognition - in a recent survey conducted by Recognition Express across a variety of businesses, 67 per cent of employees said that regular recognition and feedback would keep them loyal to their employer, compared to just 22.5 per cent who thought that the three per cent average pay rise would do the trick. Recognition schemes don’t have to be complicated, costly or time-consuming and there are many things that bosses can do to make their employees feel valued, regardless of company size and management styles. • Names are important – always address staff by name and make eye contact • A little thanks can go a long way – make sure you verbally recognise the effort that has gone into a job, regardless of the results • Be careful not just to criticise all the time. Instead, try to balance necessary criticism by acknowledging the positives as well: “This project could have been managed a bit better, but now we know where to focus our energies next time” • Take an interest in your employee’s personal lives and try to learn one or two details about them – if it’s their birthday, congratulate them. If their child has been studying for a driving test, find out how it went • Work out what makes your team tick and consider tailoring motivational incentives to suit. The best schemes are those which reflect the culture of an organisation – if many of your employees commute, offer free car parking spaces or give Friday afternoons off on rotation so that staff can miss the Friday rush hour • Establish a rewards scheme. This could be as simple as setting daily or weekly targets and praising employees who have met the goals. Verbally recognising employees in front of their colleagues also raises team drive • Lend a helping hand during busy times or when a crucial deadline is looming, even if it’s just doing photocopying or envelope-stuffing. When a boss or senior manager is willing to help out it sets a good example and has a significant impact on staff, boosting morale and creating a positive team spirit • Remember that email is a communication tool and shouldn’t be used in place of face to face congratulations for a job well done or an internal announcement. The importance of the personal touch cannot be underestimated and you can always re-emphasise with an email later • Launch an internal staff newsletter – not only can it be a means for management to formally recognise employees but it also helps staff to be informed of what their colleagues are doing Tony can be contacted on 0845 006 9455, or: sales@re-newbury.co.uk
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