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Mastering Communications Programme delivered to North America
R&A recently delivered the first of a series of ‘Mastering Communications’ programmes for a global financial organisation across North America . This expanded roll out, the first of which was to Houston, Texas, was as a result of initially delivering the programme in the UK and then to Ireland, France and Germany where it has been consistently very well received.
Says Mark West, Senior Consultant at R&A, “We specialise in customised programmes that deliver to specified outcomes and in a style that is interactive, fun and most importantly, ensures the learning transfers from simply understanding to applying the learning and doing things differently.”
This programme goes beyond the standard, often formulaic communication skills programme – this material includes application of recent research on Emotional Intelligence, rapport building and language patterns. It provides delegates with a toolkit of techniques and models that ensure their message is understood and that they communicate it with credibility and personal presence.
Feedback from the recent trip included,
“This class was awesome! I recommend it for everyone”
“I see situations I thought would be complicated, now are easily approachable”
“The facilitators were insightful and knowledgeable and made learning a great experience”
Says consultant Karen Stone, "The delegates were really excited by the style of the programme and together with the cutting edge material, it was fantastically well received."
R&A run an open one-day programme with most of this immediately useable and impactful material. The next course is scheduled for 9th October and more information can be accessed via our website at www.raconsultancy.com .
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