The Phone Answering Service
Venture West
New Greenham Park
Newbury
Berkshire
RG196HX
Tel: 08000 787 300
Email
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24 hour phone answering service
Access Your Account 24/7

Verbatim Online is a password protected facility. You and your colleagues can manage your account 24 x7 wherever you are in the world.

Individual staff members can only access their own records. As an owner or office administrator however, you can access all areas.

You can view:

  • Current and past messages

  • Modify your company's general details.

  • Your current price plan.

  • Or update your VIPs and frequent callers.

  • Or update your diaries. ( every member of staff can have their own diary facility)

  • Or update departments in your company.

  • Or update methods of payment used by customers purchasing from your company. (For clients for whom we take credit card orders)

  • Or update your stock list.

  • Or update your media sources.

  • The quantity of calls we have answered for you by time of day and by date.

  • A log of all changes made to data.

  • Your staff list

  • Add a new member of staff

  • Orders which we have taken for your company / office

  • Data capture forms / sales enquiry forms which we have taken for your company / office.

  • A list of calls that had no action.


    • Verbatim Online is a real time facility. This means that as soon as you have made a change, your Verbatim receptionists will have the information at their fingertips.

    Contact us on 08000 787 300 or via our online form.




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